Shipping policy
Welcome to Skatie Shop. We are committed to delivering your favorite swimwear styles quickly, safely, and efficiently so you can enjoy your beach days without delay.
Order Processing Time
All orders are processed within 4–7 business days after payment confirmation.
Please note:
- Orders are processed Monday through Friday.
- Orders are not processed on weekends or public holidays.
- During peak seasons, promotions, or holidays, processing times may be slightly extended.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Methods & Delivery Time
Standard Express Shipping — $12.95
We offer reliable international shipping through DHL and FedEx.
- Estimated delivery time: 7–14 business days
- Shipping fee: $12.95
- Includes tracking updates for your convenience
This option is ideal for customers who want faster and more secure delivery worldwide.
Free Shipping — Orders Over $50
We offer FREE EMS Shipping on orders over $50 USD.
- Carrier: EMS
- Estimated delivery time: 12–24 business days
- Cost: Free for orders over $50 USD
EMS shipping provides affordable international delivery with tracking support.
Shipping Coverage
Skatie Shop currently ships to most countries worldwide.
We do not ship to:
- Asian countries and regions
- Remote or restricted delivery areas
If we are unable to deliver to your location, our customer support team will contact you after your order is placed.
Packaging & Order Protection
All swimwear products are carefully inspected and securely packaged before shipment to ensure they arrive in excellent condition.
Our packaging is designed to protect items during international transit while maintaining the premium presentation of the Skatie Shop experience.
Tracking Your Order
After your order has shipped, you will receive a tracking number via email.
Tracking information may take several days to update depending on the shipping carrier and destination country.
If you need assistance tracking your package, please contact our support team at:
Customs Duties & Taxes
International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country.
These charges are determined by local customs authorities and are the responsibility of the customer.
Skatie Shop is not responsible for delays caused by customs clearance procedures.
Delivery Notes
Please ensure your shipping address is complete and accurate before placing your order.
Skatie Shop is not responsible for:
- Delays caused by incorrect shipping information
- Lost packages due to incomplete addresses
- Delivery delays caused by customs, weather, or carrier disruptions
Customers are encouraged to monitor tracking updates and arrange package receipt promptly after delivery attempts.
Contact Information
Skatie Shop
skatieswimwear.com
3602 Normandy Place South, Nashville, TN 37209, USA
Customer Support: support@skatieswimwear.com